Issues of Yahoo mail, Recover Hacked Account, Loading Slow, and Not Responding
Recover Hacked Account

Issues of Yahoo mail, Recover Hacked Account, Loading Slow, and Not Responding

All a user would want to know regarding the issues of Yahoo mail.

Emails have become an important part of our work and personal life. We are able to exchange important documents, files, and media in just one click. There are many email providers like Gmail, Outlook, AOL mail, Yahoo mail among others. However, in this writeup, we are going to talk about Yahoo mail.

Yahoo mail, a leading email service was launched in the year 1997  with ‘Yahoo” as its American parent company. This email service, as a matter of fact, is the third-largest web service all over the world that has been catering to over 227.8 million active users joining this mail service every month.

Our writeup talks about issues such as recovering hacked Yahoo account, fixing a slow and a non-responding Yahoo mail along with their appropriate solutions. So if you have been facing difficulty with Yahoo mail off lately, this guide is your perfect solution!

Starting with the first section we have jotted down the solution to recover the hacked Yahoo account both in the desktop and mobile version.

Solutions to recover a hacked Yahoo account.

Yahoo is comparatively a safe email service provider company but some technical glitches may sometimes lead to the situation of hacking. A weak password that can be easily guessed remains the topmost reason for a hacker to get a chance to intrude on your account. However, you can recover your hacked yahoo account and take charge of it by following the steps below.

Recovering your Yahoo account on the desktop

  • First of all, open your Yahoo account, by typing “www.yahoo.com” in the URL.
  • On the upper right corner of the next page that opens, click on “Sign in”.
  • Now on the bottom of the sign-in link, select the “Trouble signing in?” option.
  • Now on the next page that opens, enter your phone number or recovery email you had given at the time of creating your Yahoo mail account. However, you can also just enter your Yahoo email address if you don’t remember any of the previously mentioned details and hit click on the “Continue” option present at the bottom of the page.
  • Now to prove your authenticity to Yahoo mail, enter your phone number or alternate email address wherein you will be sent a verification code or a link.
  • Now enter the 8 digit verification code that you received and click on the “Verify” link.
  • In case you have multiple Yahoo accounts, select the one which you wish to recover when asked to in this step.
  • Now in this step, change your password to avoid any future hacking. To do so, click on “Create a new password” given on the Success page. Enter your new password twice in the fields provided and hit the “Continue” button.
  • As the last step, click “Looks good” and click “I’ll secure my account later.”

Recovering your Yahoo account on mobile via Yahoo mail app.

  • Go to the Yahoo mail app on your phone and open it from where you will be taken to the Yahoo login page.
  • Now tap on Yahoo mail, a purple-colored icon present on the left side of the screen.
  • Now on the bottom of the screen, click on the link “Trouble signing?”
  • Now in the middle of the screen, provide any of the information between your “phone number”, or just your “Yahoo email address” to proceed with the procedure of retrieving your password.
  • Now according to the options you selected in the above step, you will receive the verification code on your mobile number or alternate email address, enter that to prove your authenticity to the Yahoo mail.
  • Enter the verification code to prove your authenticity as a user to the Yahoo mail and hit the “Continue” button thereafter to finish the process.
  • In case you have multiple Yahoo accounts, select the one which you wish to recover when asked to in this step.
  • Now in this step, change your password to avoid any future hacking. To do so, click on “Create a new password” given on the Success page. Enter your new password twice in the fields provided and hit the “Continue” button. Make sure you had set a strong password that does not become an easy guess for the hacker!

The second section talks about the issue faced by users when Yahoo mail responds extraordinarily slow and you keep waiting forever for the main page to load.

Easy troubleshooting steps that can be performed to fix the issue of Yahoo mail loading slow

Nothing can be more frustrating than waiting for the webmail page to open the mail you had been wanting to read. To ease your trouble of forever waiting for the webmail page to respond quickly follow the troubleshooting steps below.

  • First of all, ensure that you are receiving a steady internet connection.
  • It is always better to switch to the latest version of your web browser for a better internet experience.
  • Keep deleting the unwanted mails you have received to reduce the mail traffic and increase the overall functioning.
  • You can make use of third-party email clients such as Mac Mail, Thunderbird, etc.
  • Decrease the total space in your mail by deleting the emails with large attachments, of course, the ones you don’t require anymore.

Coming to the third section, here we will discuss the effective troubleshooting steps to perform when Yahoo mail not responding. Let’s get started!

Yahoo mail not responding?Looking for ways to troubleshoot the issue. Here is your quick guide!

A. Make sure you are using an updated version of your web browser: To check the current version of your web browser and update the same follow the below mentioned below.

  • As a first step, open your web browser, for instance, let’ say” Google Chrome “.
  • Click on “Customize and control Google Chrome button” present on the uppermost right corner of the screen.
  • From the drop-down menu on the screen that opens, click on “Help” and thereafter select “About Google Chrome”.
  • The window that opens will then check the updates and inform you about the current version of Chrome. If the latest version is available the update will be done by Chrome automatically. Once the update is done, click on “Relaunch” option and let the update be completed on its own.

B. Clear all the browser’s cache on your browser: The browser’s caches can also obstruct your mail’s functioning at times. Here is a simple guide for you to perform the same.

  • Press “ctrl”,” shift” and “delete” buttons simultaneously. After which a new window opens titled “Clear Browser Cache” and proceeds to the next step.
  • Now by clicking on the upper drop-down menu select the particular time period for which you wish to delete the cache data.
  • You can go for the option “Select all”.if you wish to delete all cache dates.
  • Lastly by clicking on the box right next to “Images and files in Cache” submit your choice by selecting the “Delete browser data” option and you are done with the process after reloading your site.

C.Try restarting your device: If the above steps didn’t help much, this one might work in your favor. Try restarting your computer afresh for better functioning. If this still doesn’t help, contact the professionals as we mention it in the later part of the writeup.

That’s how you will contact the professionals!

If the above troubleshooting steps do not come of help for you, it is always best to contact the professionals and get the issue rectified soon to prevent any further complications. To do so a user is provided with multiple ways to contact the Yahoo technicians via multiple contact media such as “Live agent”,” Sign in helper”,” telephonic conversation” with the technicians, etc all of which are available on their official website.

We hope through the writeup we were able to guide you enough regarding the most general issues of Yahoo mail. For more such technical writeups, keep following our page!

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